Urban Company Expands to the Middle East: A Strategic Partnership with Noon
Urban Company, a leading Indian at-home services platform, has partnered with Noon, a major Saudi-based e-commerce platform, to offer on-demand home services in the UAE and Saudi Arabia. This collaboration marks a significant expansion for Urban Company, embedding its services into one of the Middle East’s most popular digital platforms.
Urban Company’s Middle East Expansion
By integrating with the Noon app, Urban Company allows customers to book, manage, and rebook various home services seamlessly. This move positions Urban Company to tap into a broader user base, enhancing its footprint in the Middle East.
Services Offered
In the UAE, Urban Company will provide:
- Hourly and monthly cleaning plans
- Deep cleaning
- Laundry services
- AC, plumbing, and electrical repairs
- Massage, grooming, and babysitting
- Pet care and at-home salon services
In Saudi Arabia, the offerings include:
- Deep home cleaning (sofas, carpets, kitchens)
- Home maintenance (AC, electrical, carpentry)
- At-home massage and nail care for women
This comprehensive range of services ensures that customers have access to reliable and high-quality home solutions.
Strategic Insights from the Partnership
Abhiraj Singh Bhal, CEO and co-founder of Urban Company, noted, "Partnering with Noon marks a step in our mission to bring quality home services to households in the Middle East." This collaboration leverages Noon’s extensive reach and customer relationships to redefine service experiences in the region.
Faraz Khalid, CEO of Noon, added, "With Urban Company’s quality and Noon’s reach, we’re building a new standard for on-demand services—fast, reliable, and built around the customer."
Urban Company’s IPO Plans
This partnership aligns with Urban Company’s plans to go public. The company recently filed a draft red herring prospectus for a ₹1,900 crore initial public offering. In the first nine months of FY25, Urban Company reported an operating revenue of ₹846 crore, marking a 41% increase year-on-year. The company also turned profitable, posting a net profit of ₹242 crore compared to a ₹58 crore loss the previous year.
The Competitive Landscape
Urban Company’s expansion into the Middle East places it in direct competition with local and international service providers. By integrating with Noon’s platform, Urban Company gains a competitive edge, offering a seamless and tech-enabled service experience.
Why This Matters to You
- Convenience: Access a wide range of home services directly through the Noon app.
- Reliability: Book trusted professionals for consistent service quality.
- Flexibility: Choose between one-time bookings or recurring service plans.
The Future of Home Services
Urban Company’s strategic move into the Middle East reflects a growing trend of digital platforms expanding their service offerings. This partnership showcases how technology can enhance customer experiences by providing easy access to essential services.
Final Thoughts
Urban Company’s collaboration with Noon is a testament to the evolving landscape of on-demand services. As more companies explore similar partnerships, how will this shape the future of home services globally? Will traditional service models adapt to this digital transformation?
For more information on Urban Company’s services and future plans, visit Urban Company. To explore Noon’s platform, check out Noon.
This strategic partnership not only strengthens Urban Company’s presence in the Middle East but also sets a new standard for on-demand home services, leveraging technology and customer-centric approaches to meet the diverse needs of consumers.