Practo Expands Digital Health Services To UAE Market

Practo’s Expansion: Transforming UAE’s Healthcare Landscape

In an era where digital health solutions are reshaping the global healthcare landscape, Practo, a pioneering digital health startup from India, is making significant strides in the United Arab Emirates (UAE). With its roots as a doctor discovery platform nearly two decades ago, Practo is now expanding its consumer-facing services in the UAE, marking a new chapter in its journey. This expansion not only highlights the company’s growth but also underscores its commitment to enhancing healthcare accessibility and transparency.

Practo’s Foray into the UAE

Practo’s entry into the UAE is strategic and timely. By launching its core platform—Practo.com—in key cities like Abu Dhabi, Dubai, and Sharjah, the company is offering patients access to verified doctors across various specialties, including dermatology, dentistry, ENT, gynecology, and psychiatry. This move is set to revolutionize patient-doctor interactions in a region where healthcare systems are closely intertwined with insurance coverage.

Key Statistics:
- Over 50,000 users in the UAE are actively engaging with Practo’s services monthly.
- The platform has onboarded more than 31,000 doctors and 3,000 healthcare facilities.

Bridging Healthcare Gaps

Practo’s expansion is not just about geographical growth. It aims to position itself as a comprehensive alternative to siloed hospital networks by integrating appointment booking, doctor discovery, and patient reviews. This integration is crucial in a region where healthcare needs are becoming increasingly cross-border.

Insurance Integration: Practo plans to provide insurance data at the doctor level, enabling users to make informed decisions about their healthcare options.
Continuity of Care: The platform supports continuity of care between Indian and Gulf-based users, allowing searches by symptoms, surgeries, and treatment options.

Financial Milestones and Global Ambitions

The expansion follows a pivotal financial year for Practo, which reported profitability in FY24 and sustained positive cash flow in FY25. According to Shashank ND, Practo’s co-founder and CEO, this global expansion reflects the company’s ambition to take Indian healthcare innovations beyond borders.

Quote: "The initial response in the UAE has been encouraging, and we appreciate the confidence placed in us by both healthcare providers and patients," says Shashank ND.

Building on Existing Success

The UAE has been a key region for Practo’s enterprise business for over a decade. Its hospital software arm, Insta by Practo, powers operations at major institutions such as Emirates Hospital and Life Medical Center. The new consumer-facing platform builds on this success by targeting individual users directly.

Early Healthcare Partners in UAE:
- Sulaiman Habib Hospital and Clinics
- e-Kaya Skin Clinic
- Micris Dental
- Smile on Dental Clinic
- Quintinha Hospitals

A Vision for the Future

Practo’s expansion into the UAE comes at a time when cross-border healthcare needs are growing. By offering a platform that connects patients with quality providers, Practo is addressing these needs head-on. This move is not just about business growth; it’s about improving healthcare outcomes worldwide.

Quote: "As healthcare continues to become more connected across borders, we believe this platform will offer patients an easier, more transparent way to find and connect with quality providers," says Mohammad Ahmed, Head of Marketing at Sulaiman Habib Hospital.

The Bigger Picture

Practo’s journey is a testament to the potential of digital health solutions in transforming healthcare delivery. As the company continues to innovate and expand, it raises important questions about the future of healthcare accessibility and the role of technology in bridging healthcare gaps. How will digital platforms like Practo shape the future of global healthcare? What challenges lie ahead in ensuring equitable access to these innovations?

For more information about Practo and its services, visit Practo’s official website.

In conclusion, Practo’s expansion into the UAE is a significant step in its mission to enhance healthcare accessibility and transparency. By leveraging technology and strategic partnerships, Practo is poised to redefine the healthcare experience for millions of users in the region and beyond.