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Delhivery CEO Critiques Amazon’s 3PL Strategy as Repackaged Old Product

TSI Desk by TSI Desk
May 20, 2026
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Delhivery CEO Critiques Amazon’s 3PL Strategy as Repackaged Old Product
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Logistics company Delhivery has raised questions about Amazon’s recent expansion into third-party logistics (3PL) in India, with CEO Sahil Barua describing it as “an old product in a new wrapper.” Barua voiced skepticism about the strategic value Amazon’s logistics network would offer to external merchants, citing concerns about scale mismatch and prioritization issues during Delhivery’s quarterly earnings call.

### Delhivery’s Perspective on Amazon’s 3PL Move

Delhivery, a key player in India’s logistics sector, remains unconvinced about the benefits for merchants using Amazon’s logistics services. Barua pointed out that Amazon’s internal shipment volumes far exceed those of any potential third-party clients, which could lead to prioritization issues. In a scenario where delivery riders must choose which packages to deliver first, Amazon’s own orders would likely take precedence over those of external merchants. This prioritization is intrinsic to first-party logistics networks, which Barua argues are structurally more expensive and less focused on third-party interests compared to neutral 3PL providers like Delhivery.

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### Industry Context and Competitive Landscape

Amazon’s move to open its logistics network to third-party businesses comes in a competitive environment where companies like Delhivery, Blue Dart, and Shadowfax dominate the express logistics market. Barua expressed confidence in the existing market structure, suggesting there’s limited room for additional large players. He also downplayed the competitive edge of XpressBees, another logistics firm, suggesting it lacks a structural advantage over established players.

The logistics sector has witnessed aggressive capital expenditure in the past, with some firms, including Ecom Express and XpressBees, experiencing significant financial strain during expansion. Barua highlighted that the current market climate is unlikely to revert to the high-burn environments seen previously. Delhivery’s acquisition of Ecom Express last year is a testament to its strategic consolidation efforts in this space.

### Implications for India’s Startup Ecosystem

The dynamics in India’s logistics sector reflect broader trends in the country’s startup ecosystem, where consolidation and strategic partnerships are increasingly common. Delhivery’s critique of Amazon’s 3PL strategy underscores the challenges new entrants face when competing with well-established players with extensive networks and resources. Startups in the logistics domain must innovate and differentiate to capture market share effectively, as traditional models may not suffice in a landscape dominated by giants like Amazon and established incumbents like Delhivery.

Delhivery’s recent financial performance, reporting a 30% year-on-year increase in operating revenue to Rs 2,850 crore for Q4 FY26, indicates the company’s robust position despite a flat profit of Rs 72 crore. With a market capitalization of approximately Rs 34,175 crore, Delhivery remains a formidable force in the logistics sector.

Looking ahead, the logistics industry in India is poised for further evolution, with digital infrastructure and technology playing crucial roles in enhancing efficiency and customer experience. For founders and investors, the key will be to monitor how companies like Delhivery adapt to technological advancements and changing market demands. The sector’s trajectory will likely depend on strategic collaborations and the ability to navigate complex competitive landscapes.

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TSI Desk

TSI Desk

The TSI News Desk is the heart of Tech Scoop India, a dedicated team of tech-savvy writers, editors, and analysts passionate about delivering the latest and most impactful technology news. Committed to curating accurate, timely, and insightful content, the TSI News Desk ensures that readers stay ahead of trends in the ever-evolving tech landscape. From breaking stories on Indian startups to in-depth reviews of cutting-edge software by Indian companies, the team prides itself on its journalistic integrity and expertise. TSI News Desk is where technology meets trust.

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