Rishi Gupta, the Managing Director (MD) and Chief Executive Officer (CEO) of Fino Payments Bank, has stepped down amidst an ongoing probe by the Directorate General of GST Intelligence (DGGI). The investigation involves allegations of tax evasion linked to online betting. Despite the board’s support for Gupta’s continued leadership, deeming him ‘fit and proper,’ he has opted for early retirement, effective May 21. This development raises questions about the future leadership and strategy of Fino Payments Bank, a key player in India’s digital payment landscape.
### Leadership Transition at Fino Payments Bank
In response to Gupta’s resignation, Fino Payments Bank’s board has appointed Ketan Merchant as the interim CEO, pending approval from the Reserve Bank of India (RBI). His tenure is set for three months, providing a temporary solution while the bank navigates this leadership transition. Anup Agarwal will continue as the interim CFO until July 2026. The bank has assured stakeholders that its operations remain stable, with no anticipated impact on services. Fino is also focused on securing its small finance bank (SFB) license, crucial for expanding its operational scope.
### Context and Competitive Landscape
Fino Payments Bank is a significant entity within India’s burgeoning digital payments sector, which has seen rapid growth fueled by increased smartphone penetration and government initiatives such as Digital India. The industry is highly competitive, with players like Paytm Payments Bank, Airtel Payments Bank, and Jio Payments Bank vying for market share. The regulatory environment remains stringent, as evidenced by the ongoing GST probe. This scrutiny underscores the importance of compliance and transparency in maintaining consumer trust and navigating complex financial regulations.
### Implications for India’s Startup Ecosystem
The situation at Fino Payments Bank highlights the challenges faced by fintech startups in India, particularly concerning regulatory compliance and leadership stability. The GST investigation into Gupta, linked to a broader issue of online betting tax evasion, serves as a cautionary tale for other startups operating in similar domains. It emphasizes the need for robust internal controls and a proactive approach to regulatory engagement. Additionally, the leadership change amid such scrutiny could impact Fino’s strategic direction, influencing its competitive positioning and growth trajectory.
The departure of a key figure like Rishi Gupta signals potential shifts in Fino Payments Bank’s strategic focus and could prompt introspection among other fintech players about their governance practices. For founders and investors, the situation underscores the importance of due diligence, both in leadership selection and regulatory compliance. The industry will be closely watching Fino’s next moves, particularly its pursuit of the SFB license and how it navigates the competitive and regulatory challenges ahead.



















